Order using your specs as a guide.
We have made ordering custom cabinetry easy with an intuitive platform. Once you have your design finalised, the ordering process is convenient and streamlined.
To assist with the online ordering platform and process, we have a few tips.
View our platform as an ordering and quoting tool, rather than a design tool. Before ordering, design your cabinets as you will need to customize your cabinets according to your specifications, including dimensions, materials, and finishes.
Once you have created a new job on the system, you will need to create a room to be able to add products. A “room” should be viewed as an area like a kitchen or laundry, or section section thereof. This is important because the room settings and product defaults will be applied to all the cabinetry added to that room. This can however be changed on a per-cabinet basis if needed.
Depth entered should only reflect carcass depth and excludes the thickness of the doors/drawer fronts, as this is crucial when ordering panels. Panel depth should be calculated as carcass depth + door thickness + 1.5mm.
To ensure accuracy, use the PDF “Job Properties List” to check and double-check the order before finalizing it. This is the same document we review on our side when checking your order. This will ensure that all details, including dimensions, materials, finishes, and accessories, are correct and you receive the cabinets that meet your specific requirements.
We prefer to use Hettich Innotech White and Blum Antaro drawers as our hardware of choice, as they are both soft-closing with a lifetime guarantee. Hettich is priced a bit better than Blum Antaro drawers. It’s also important to note that matching hinges for Hettich Innotech are Sensys, while matching hinges for Blum Antaro drawers are Blum inserta. Both are also soft-closing.
Below are several other resources to assist with the ordering phase.
Resources
0 resources availableFrequently Asked Questions
Yes, you can! You can order doors through our ‘Doors & Panel’, as well as add hinge holes and set the hinges at the height of your choice. Watch our video for more guidance.
An ABN is not needed to sign up and order from us. If you have an ABN and plan to buy repeatedly from us, we would love to hear from you.
At the moment we can supply popular Blum and Hettich Drawers and Hinges. We can also drill for other hardware options if your are supplying your own hardware. When signed up you can see our full range when you are doing your room settings.
At the moment we can only supply flatpacked due to staffing shortages. When we get a few more team members, we will start offering assembled cabinets. Some Pre-Designed options might only be assembled or flatpacked.
Yes, you can order one part or cabinet only. There is no limit on the size of a job. You might see a minimum usage fee, that is to cover our cost for the full board we need to buy in to cut the minimal part from as we do not carry every option in stock.
Yes, you sure have options. White and Black is standard options. You can also select any exterior material for your carcasses if you want.
Pick up is the most cost effective option. You can also organise delivery with us and we will deliver on a mutually agreed date and time. Cost for delivery is dependent on the distance from our factory.
As our cabinetry is custom made based on specifications, we are unable to offer any returns or refunds. For this reason, please ensure all your specifications are entered correctly and double check your order before you submit. We will not be held liable for cabinetry that does not meet your specifications if you’re ordering is inaccurate.
If our product is delivered faulty or damaged, we will happily exchange it or refund you. Just send us an email with a photograph and our quality control officer will get back to you. Please note: The act of you signing for your product/s on pick-up is your acceptance that the product/s are free from damage. Please notify us of the damage before you accept product. We reserve the right to inspect claimed faulty or damaged products prior to agreeing to any part-refund, full refund or product exchange. If you would like to know more, feel free to get in touch.
Start your project right by planning ahead.
Planning your cabinetry requirements before ordering is essential for the success of your project.
Taking the time to carefully consider your storage requirements, the layout of the room, and your personal style preferences can help you avoid costly mistakes and ensure that your cabinetry is functional and aesthetically pleasing. Provence Brothers’ pre-designed cabinetry is designed with function and aesthetics at the forefront of the mind.
Here are five tips to assist with the planning process:
1. Start your planning from and around your critical areas: The layout of the room will impact the placement and configuration of your cabinetry and appliances. Consider the location of windows and doors, as well as the flow of traffic through the room. Our pre-designed options were designed for specific areas and layouts.
2. Determine your storage needs: Consider the items you need to store and how much space you require to store them. Make a list of everything you need to store, from small kitchen appliances to bulkier items like pots and pans. As you order the cabinetry check that you have sufficient storage for the items listed.
3. Choose the right materials: For some designs we’ve created a mood board with all the colours and finishes, or you can choose individual finishes and colours. This will help you select complimentary materials that fits your personal style. Select materials that are durable for high traffic areas. Laminate, vinyl and painted doors are popular finishes for cabinetry, each with its unique set of pros and cons.
4. Pay attention to details: In our pre-designs we’ve allowed for required filler panels to enable all doors and drawers to open in corners and against walls. The smallest details can make a significant difference in the overall appearance and functionality of your cabinetry. Think about features like lighting, hardware, and decorative accents that can add a touch of personality to your space.
Below are several other resources to assist with the design and planning phase.
Resources
0 resources availableFrequently Asked Questions
Yes, you can! You can order doors through our ‘Doors & Panel’, as well as add hinge holes and set the hinges at the height of your choice. Watch our video for more guidance.
An ABN is not needed to sign up and order from us. If you have an ABN and plan to buy repeatedly from us, we would love to hear from you.
At the moment we can supply popular Blum and Hettich Drawers and Hinges. We can also drill for other hardware options if your are supplying your own hardware. When signed up you can see our full range when you are doing your room settings.
At the moment we can only supply flatpacked due to staffing shortages. When we get a few more team members, we will start offering assembled cabinets. Some Pre-Designed options might only be assembled or flatpacked.
Yes, you can order one part or cabinet only. There is no limit on the size of a job. You might see a minimum usage fee, that is to cover our cost for the full board we need to buy in to cut the minimal part from as we do not carry every option in stock.
Yes, you sure have options. White and Black is standard options. You can also select any exterior material for your carcasses if you want.
Pick up is the most cost effective option. You can also organise delivery with us and we will deliver on a mutually agreed date and time. Cost for delivery is dependent on the distance from our factory.
As our cabinetry is custom made based on specifications, we are unable to offer any returns or refunds. For this reason, please ensure all your specifications are entered correctly and double check your order before you submit. We will not be held liable for cabinetry that does not meet your specifications if you’re ordering is inaccurate.
If our product is delivered faulty or damaged, we will happily exchange it or refund you. Just send us an email with a photograph and our quality control officer will get back to you. Please note: The act of you signing for your product/s on pick-up is your acceptance that the product/s are free from damage. Please notify us of the damage before you accept product. We reserve the right to inspect claimed faulty or damaged products prior to agreeing to any part-refund, full refund or product exchange. If you would like to know more, feel free to get in touch.
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